The consortium offers its members and customers the following services.
Licence negotiations
- Obtaining quotes from service-providers
- Negotiating with service-providers
- Submitting quotes to the members and customers
- Concluding the licence agreement
Support and administration
- Offering advice and support on all issues related to e-resources
- Organising the invoicing via an agency
- Organising access to licensed contents
- Offering a help desk for all issues related to access problems
- Compiling and processing annual usage statistics
- Conducting an annual survey on new e-resources, organising trial accesses and evaluating the test results
- Documenting the entire licensing process on an internal platform
Promoting knowledge transfer
- Organising publisher courses
- Organising workshops and information events on current topics
- Observing current trends and developments in the field of licensing
- International networking with other consortiums via GASCO and ICOLC