Services

dienstleistungen

The consortium offers its members and customers the following services.

Licence negotiations


  • Obtaining quotes from service-providers
  • Negotiating with service-providers
  • Submitting quotes to the members and customers
  • Concluding the licence agreement

 

Support and administration


  • Offering advice and support on all issues related to e-resources
  • Organising the invoicing via an agency
  • Organising access to licensed contents
  • Offering a help desk for all issues related to access problems
  • Compiling and processing annual usage statistics
  • Conducting an annual survey on new e-resources, organising trial accesses and evaluating the test results
  • Documenting the entire licensing process on an internal platform


Promoting knowledge transfer


  • Organising publisher courses
  • Organising workshops and information events on current topics
  • Observing current trends and developments in the field of licensing
  • International networking with other consortiums via GASCO and ICOLC

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